We take your privacy seriously. This Privacy Policy explains what personal data arina live collects, how we use it, and what rights you have as a player in the Philippines. Please read this page carefully before using our platform.
Last updated: June 2025. This policy applies to all users of arinalive.org.
arina live is committed to protecting the personal information of every player who uses our platform at arinalive.org. This Privacy Policy has been prepared in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines and its implementing rules and regulations. It describes the types of personal data we collect, the purposes for which we process it, and the measures we take to keep it safe. By registering an account or using any feature of the arina live platform, you acknowledge that you have read and understood this policy. If you do not agree with how we handle your personal data, please do not use the platform. We may update this policy from time to time, and any changes will be posted on this page with a revised effective date.
When you register and use the arina live platform, we collect certain personal data that is necessary to provide our services. This includes your full name, date of birth, email address, mobile number, and account login credentials. We also collect transaction data such as deposit amounts, payment method details, and transaction history in Philippine pesos (PHP). When you use our platform on a mobile device, we may collect device identifiers, browser type, operating system, and IP address for security and fraud prevention purposes. If you contact our support team, wemay also retain records of that correspondence, including any information you voluntarily provide in your messages. We collect only the minimum data necessary to operate the platform safely and in compliance with applicable Philippine law.
The personal data we collect is used primarily to create and manage your arina live account, process deposits and transactions, and deliver the gaming services you have requested. We also use your data to verify your identity and age in accordance with our legal obligations, to detect and prevent fraud, money laundering, and other prohibited activities, and to comply with applicable Philippine regulations. Your contact details may be used to send you important account notifications, security alerts, and updates about changes to our platform or policies. We do not use your personal data for unsolicited marketing communications without your explicit consent. Where we rely on your consent as the legal basis for processing, you may withdraw that consent at any time by contacting our support team, though this will not affect the lawfulness of processing carried out before withdrawal.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include encrypted data transmission, secure server infrastructure, access controls, and regular security assessments. While we take every reasonable precaution to safeguard your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your account password confidential and for logging out of your account when using shared devices. If you suspect that your account has been compromised, please contact our support team immediately so we can take appropriate action to protect your data.
As a data subject under the Data Privacy Act of 2012, you have the right to be informed about how your personal data is collected and processed, the right to access a copy of the personal data we hold about you, and the right to correct any inaccurate or incomplete information. You also have the right to object to the processing of your personal data on legitimate grounds, the right to erasure or blocking of your data where processing is unlawful or no longer necessary, and the right to data portability in a structured, commonly used format. To exercise any of these rights, please contact us at [email protected] with your registered account details and a clear description of your request. We will respond to all verified requests within a reasonable timeframe in accordance with applicable law. You also have the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your data rights have been violated.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way arina live handles your personal data, please do not hesitate to get in touch with our team. You can reach us by email at [email protected] — please include your registered account details and a clear description of your query so we can assist you efficiently. For general questions about the platform, you may also visit our FAQ page, which covers a wide range of topics including account management, deposits, and responsible gaming. We are committed to responding to all privacy-related enquiries promptly and transparently. If you are not satisfied with our response, you have the right to escalate your concern to the National Privacy Commission of the Philippines.
Here is a quick summary of the key commitments we make to every Filipino player on the arina live platform.
Your personal information is never sold or rented to third parties for marketing. We share data only where legally required or with trusted service partners under strict agreements.
All data transmitted on the arina live platform is protected with encryption. Our infrastructure is regularly reviewed to meet current security standards for Filipino players.
Under the Data Privacy Act of 2012, you can request access, correction, or deletion of your data at any time. Just reach out to our support team and we will assist you promptly.
Now that you know how arina live protects your data, join thousands of Filipino players already enjoying our game lobby, slot titles, and live casino — all on mobile, all secure.